Advance Booking Policy

Dear Valued Patients,

At St. Clair Medical Centre, we value the convenience and satisfaction of our patients. To ensure you receive the best care and attention, we offer an advanced booking policy that enables you to secure appointments ahead of time. This policy aims to streamline our scheduling process and provide you with a seamless healthcare experience.

• Appointment Reservation:
  • Patients can request appointments in advance through our various booking channels, including our website, phone lines, or in-person at our reception desk. We encourage patients to book appointments ahead of time to guarantee their preferred date and time slot

• Booking Channels:
  
  
  • Online Booking:
    • Visit our website to access our easy-to-use online booking platform, where you can select your desired healthcare service, provider, and available time slot.
  • Phone Reservations:
    • Contact our reception team during our operating hours to make an appointment over the phone.
  • In-Person:
    • Our friendly staff at the reception desk are ready to assist you with booking your appointment in person.

• Availability:
  • We allocate a certain number of appointment slots for advanced booking to accommodate our patients' needs. While we strive to provide flexibility, please note that availability may vary based on the type of service, provider availability, and demand.

• Cancellations and Changes:
  • We understand that plans can change. If you need to cancel or reschedule your advanced booking, we kindly request that you notify us at least 24 hours before your appointment time. This allows us to offer the slot to another patient and manage our schedule efficiently.

• No-Show Policy:
  • Patients who do not show up for their appointments without prior notice may be subject to a no-show fee. We respect your time and our providers' time, and adherence to scheduled appointments ensures that everyone receives timely care.

By following our advanced booking policy, you contribute to the smooth functioning of our medical centre and allow us to provide quality care to all our patients. We appreciate your cooperation and look forward to serving your healthcare needs.

If you have any questions or require further clarification regarding our advance booking policy, please do not hesitate to contact our office. Our staff will be happy to assist you.

Thank you for choosing us for your healthcare needs.

Wishing you good health and well-being.

Sincerely,
St. Clair Medical Centre

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