Cancellation Policy

Dear Valued Patients,

we strive to provide the highest level of care and service to all our patients. To ensure that we can accommodate the needs of each individual and optimize our scheduling, we have implemented a cancellation policy. We would like to take a moment to introduce this policy and explain its importance in maintaining the efficiency and availability of our services.

Our cancellation policy is designed to ensure that appointment slots are utilized effectively and that all patients have the opportunity to receive timely care. By adhering to this policy, you contribute to a smooth and well-organized practice, allowing us to serve you and other patients in the best possible manner. Here's why this policy is important: Efficient Appointment Utilization:

  • Providing us with advance notice of cancellations or rescheduling requests allows us to offer the vacated appointment time to another patient who may be in need of care. This ensures efficient utilization of our appointment slots and minimizes any potential gaps in our schedule.


Timely Access to Care:
  • By adhering to the notice period for cancellations, you enable us to accommodate other patients who may require urgent or timely care. Your cooperation helps us maintain prompt and accessible healthcare services for all individuals seeking treatment.


Resource Allocation:
  • Our medical practice allocates valuable resources, including medical professionals, staff, and equipment, to ensure the best possible care for each patient. By providing sufficient notice for cancellations or rescheduling, we can allocate these resources effectively and make necessary adjustments to our schedule.


Availability for Other Patients:
  • Late cancellations or no-show appointments result in missed opportunities for other patients who may be on our waiting list or in need of urgent care. Your commitment to timely cancellations allows us to accommodate those who require our services promptly.


We understand that emergencies and unforeseen circumstances can arise, and we will always be considerate of such situations. If you are unable to provide the required notice due to unavoidable reasons, please contact our office to discuss your situation. We will do our best to work with you and find a suitable solution.

Thank you for taking the time to familiarize yourself with our cancellation policy. Your cooperation in adhering to these guidelines is greatly appreciated as we strive to provide efficient, accessible, and high-quality healthcare services to all our patients.

If you have any questions or need assistance with canceling or rescheduling your appointment, please do not hesitate to contact our office. Our dedicated staff is here to assist you.

Wishing you good health and well-being.

Sincerely,
St. Clair Medical Centre

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Section A


If you need to cancel or reschedule your appointment, we appreciate a minimum of 24 hours' notice. This allows us to offer the vacated time slot to another patient who may be in need of care.



Section B


For Monday appointments, please provide notice of cancellation or rescheduling by the preceding Friday.

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Section A


Cancellations or rescheduling requests made less than 24 hours prior to your scheduled appointment will be considered late cancellations.

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Section B


In the event of a late cancellation or if you fail to show up for your appointment without prior notice, your deposit or fees paid towards any service will be forfited.

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Section A


A missed appointment fee may be applied for late cancellations or no-show appointments.

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Section B


The missed appointment fee amount will be communicated to you prior to your appointment and may vary depending on the type of appointment

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Section A


If you miss an appointment or fail to provide adequate notice, we may require you to reschedule your visit. This ensures that we can allocate our resources effectively and accommodate all patients in a timely manner..

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We understand that emergencies and unforeseen circumstances can occur. If you are unable to provide sufficient notice due to unavoidable reasons, please contact our office to discuss your situation. We will make every effort to accommodate your needs.

We greatly appreciate your cooperation in adhering to our cancellation policy. By doing so, you allow us to provide excellent care to all patients and optimize our appointment availability.

If you have any questions or need to cancel or reschedule your appointment, please contact our office as soon as possible. Our dedicated staff will be happy to assist you.

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By adhering to this punctuality policy, you contribute to a positive experience for yourself and other patients. We appreciate your cooperation in helping us provide efficient and high-quality care.

If you have any questions or concerns regarding this policy, please feel free to discuss them with our staff.

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